Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Kaido ("we", "us", or "our") collects, uses, and protects information when you visit kaidolab.com (the "Site") or contact us through our forms.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, business email address, company name, and phone number when you submit a contact or consultation form
• Any messages or details you include in form submissions

We also collect certain information automatically when you visit the Site, including IP address, browser type, pages visited, and time spent on pages, through cookies and analytics tools (see Section 4).

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and enquiries
• Schedule calls and follow up with you about our services
• Send you relevant information about Kaido's services (you may opt out at any time)
• Improve our website and marketing efforts
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our website and business (such as Netlify for form hosting, Calendly for scheduling)
• Professional advisors where required
• Law enforcement or regulatory bodies if required by applicable law

4. Cookies and Tracking

Our Site uses cookies and similar tracking technologies, including:

• Essential cookies, required for the site to function (e.g., remembering your cookie consent preference)
• Analytics cookies, we use Google Analytics to understand how visitors interact with the site
• Advertising cookies, we may use Google Ads, Meta Pixel, and LinkedIn Insight Tag to measure the effectiveness of our advertising campaigns

You can manage cookie preferences via the consent banner displayed on your first visit. You may also disable cookies in your browser settings, though this may affect site functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years unless you request deletion.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict its processing. To exercise any of these rights, please contact us at the address below.

7. Data Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the Site after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Kaido
Dubai, United Arab Emirates
Email: khalid@kaidolab.com
WhatsApp: +971 55 647 4674