The challenge
Nivra Kitchens builds made-to-order kitchens and interiors, where sales promises and workshop reality have to line up. Running sales, production and inventory separately meant they often did not.
Material waste on custom jobs and uncertain order status were the everyday cost of disconnected systems. The workshop and the sales floor needed one live picture.
What we did
Kaido unified the make-to-order flow from sale to production to fitting.
- Sales orders linked directly to production and material planning
- Material control that reduced waste on custom jobs
- Live order status visible to sales and production alike
- Validated migration and training across the make-to-order flow
Higher on-time delivery, less material waste and live order status on one platform.
Sales and the workshop finally work off the same live picture.Nivra Kitchens
Why it worked
The outcome came from the discipline every Kaido engagement runs on. Scope and price were fixed and signed at the blueprint gate, so there were no surprises. Data migration was validated and reconciled before go-live rather than hoped to be right. Training was role-based and repeated until the system stuck with the team on the ground, not just in a manual. And the senior consultant who scoped the project is the one who delivered it, so nothing was lost in a handoff.
Nivra Kitchens has stayed on a Kaido 24/7 AMC support arrangement since go-live, so the system keeps pace with the business instead of drifting back toward spreadsheets.
Different industry, same leak.
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