Order processing time cut 60%, stock unified across every branch.

The challenge

Al Eatemad Butchery is a multi-branch retail and food business in the UAE, selling fresh product across several locations. As the branch count grew, the systems running the business did not grow with it, and head office had no single, current view of stock across the network.

Every branch tracked inventory manually in separate spreadsheets, so gaps surfaced only after a customer order had already failed. Fast-moving fresh product made it sharper: a shortage at one branch could not be covered from another because nobody could see, in the moment, where stock actually sat. The real cost was lost sales and wasted product, every day, hidden inside a process everyone assumed was normal.

What we did

Kaido implemented one ERP across the whole network, configured around how the counter and back-office teams actually work.

• A single ERP for stock, purchasing and orders across all branches, with one source of truth for inventory
• Live inter-branch stock visibility, so a shortage at one branch is seen and covered before it costs a sale
• Order workflows rebuilt around the real counter process, cutting manual reconciliation out of every transaction
• Validated, zero-loss data migration and role-based training, rolled out branch by branch so no location went dark

Order processing time cut by 60%, with stock finally unified across every branch. Kaido delivered exactly what they promised, on schedule.Al Eatemad Butchery

Why it worked

The outcome came from the discipline every Kaido engagement runs on. Scope and price were fixed and signed at the blueprint gate, so there were no surprises. Data migration was validated and reconciled before go-live rather than hoped to be right. Training was role-based and repeated until the system stuck with the team on the ground, not just in a manual. And the senior consultant who scoped the project is the one who delivered it, so nothing was lost in a handoff.

Al Eatemad Butchery has stayed on a Kaido 24/7 AMC support arrangement since go-live, so the system keeps pace with the business instead of drifting back toward spreadsheets.