A named consultant, guaranteed response times, and upgrades handled for you. Kaido's annual maintenance contracts keep Odoo, SAP Business One and NetSuite systems healthy after go-live, whether or not we implemented them.
An ERP is never finished. Users join, processes change, the vendor releases new versions, and compliance rules such as UAE e-invoicing arrive with deadlines. Without a partner on contract, small issues wait, workarounds pile up, and the system slowly stops matching the business.
Kaido's annual maintenance contract gives you a named consultant, a ticket desk with agreed response and resolution times, a bank of hours for changes and training, scheduled release and upgrade management, and a quarterly review of how the system is being used. We take over systems implemented by others after a short health check.
Tickets by priority with guaranteed response times, tracked and reported monthly.
A monthly bank of hours for reports, workflow changes, new users and training.
Version upgrades, patches and release testing scheduled in agreed windows.
Quarterly usage review, data quality checks and a roadmap of improvements.
Order processing time cut by 60%, with stock finally unified across every branch. Kaido delivered exactly what they promised, on schedule.
Yes. Kaido takes over Odoo, SAP Business One and NetSuite systems implemented by others after a short paid health check that documents the configuration and risks.
Priority-based: critical issues are acknowledged within hours during UAE business hours, with resolution targets agreed in the contract.
A fixed annual fee based on system size, users and the hours bank, payable in instalments. The fee and the terms are in writing before the contract starts.
Book a free scoping call. A senior consultant maps your workflows and gives you a clear, fixed-price plan, vendor-neutral and yours to keep whether you proceed or not.
Book a 30-minute scoping call →